… By reviewing job description examples, you'll be able to identify what technical and soft skills , credentials and work experience matter most to an employer in your target field. Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees. Glassdoor will not work properly unless browser cookie support is enabled. While all manager job descriptions need to be customized to meet the needs of the department or function they lead, this sample manager job description will give you ideas, job content options, and sample phrasing. As a program specialist, you will need leadership skills and familiarity with the program to effectively meet the needs of your employer. Reporting to the Associate Director of Regional Programs, the Program Support Manager provides programmatic support to identified National Programs in AP region.The Program Support Manager is expected to support and advise National Directors and staff and to coordinate program support available through Habitat for Humanity International. Program Director responsibilities include: Initiating and setting goals for programs according to … Job description for Technical Training Manager. System support managers are charged with developing a company’s strategic plan for computer systems according to established goals. Manages staff. Prepare monthly and quarterly management reporting. 413,814 Program Support Manager jobs available on Indeed.com. Easterseals-Goodwill Northern Rocky Mountain, Inc. 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The past two decades have seen a significant increase in project and program management maturity, largely with thanks to the efforts of the various project management institutes and associations worldwide.More importantly in the context of this paper, program management as opposed to project management, varies not in scale but rather in the fundamental management aspects that have been well developed and defi… Program assistants also keep program plans up to date, allowing program managers to get a clear view of the current status. Job Description: The Commercialization Program Manager plays a key role in coordinating, planning and driving commercial launch readiness, working directly with Product Marketing and Product Managers to plan…, track progress to targets, and deliver outputs to support product launches Characterize and resolve or escalate commercialization issues, facilitate trade-off decisions … Job Description. Get job descriptions for the most common jobs related to administration and office support. The role is mostly operational, meaning it involves planning and governance for overseeing the program and its successful delivery. Habitat for Humanity International is a non-profit, ecumenical Christian housing ministry. This Program Director job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. They ar… The successful candidate will be in charge of assisting program staff with the care plans and programs for 50 to 75 residents. This manager job description identifies the basics needed to perform a management role. Job Description Computer World Services is seeking a Program Manager to support the National Institutes of Health (NIH) Office of Management (OM) Office of … How to Answer: What Are Your Strengths and Weaknesses? Program Support. Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty … Enforces company policies and procedures. Administrative Support Job Description. Formulating, organizing and monitoring inter-connected projects Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! CareerBuilder's salary calculator lists the average pay for program specialists as $65,896 per year as … System support managers are generally skilled at estimating resource requirements and implementation costs. The purpose and goal of Habitat for Humanity International is to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Communicates job expectations to other employees. Apply to Program Manager, Customer Service Technician, Order Administrator and more! Take care of your job description quickly and easily. Manage the company's financial accounting, monitoring, and reporting systems. Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers. Hiring Technical Training Manager Post this Technical Training Manager job ad to 18+ free job boards with one submission. The Program Manager’s Blog – This active blog is full of both recent and archived articles about everything related to a Program Manager’s job. HFHI is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law. Manage application support team to secure fitness of resources and resolve all problems. The Handbook of Program Management – This trusted book can serve as a useful reference guide for Program Managers in any field. A social enterprise, we connect and inform 1,033,000+ development, health, humanitarian, and sustainability professionals through news, business intelligence, and funding & career opportunities so you can do more good for more people. WORK Inc. is seeking a Full-Time Residential Case Manager to provide support services in our innovative MRC Supported …. Devising and implementing efficient and secure procedures for data management and analysis with attention to all technical aspects Administrative support workers help executives with the day-to-day running of the business by assisting with clerical and administrative processes. Customer Service Managers are responsible for ensuring that customers are satisfied at all times. Habitat for Humanity has an Administrative Headquarters based in Atlanta, an Operational Headquarters based in Americus, Georgia, and Area Office bases of operations in Manila, Philippines for our Asia and Pacific work, San Jose, Costa Rica for our Latin American and Caribbean work and Bratislava, Slovakia for our Europe, the Middle East and Africa work. These professionals may also be known as Administration Managers. Learn how to enable cookies. Habitat for Humanity International (HFHI) is currently seeking a talented individual for the role of a Program Support Manager. Plans, monitors, appraises, and reviews job contributions of others. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 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Job Overview We are looking for an experienced Sales Manager to develop and manage marketing programs in specific channels, support business objectives, lead acquisition, foster customer retention…, execute business development, provide sales support, and advance brand building. 8 Questions You Should Absolutely Ask An Interviewer. We invite you to join us. Job Descriptions Administration and Office Support Administrative Managers supervise administrative team members and ensure that daily office operations are performed in a seamless and efficient manner. Responsibilities. Administration and Office Support Job Descriptions. Start a free Workable trial and post your ad on the most popular job boards today. Program Manager Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. A Customer Service Manager, also known as a Customer Care Manager, ensures that the customers of a company are satisfied. In order to ensure your professional resume will support your goals, use this operations manager job description to inform what you should highlight on your resume. Students searching for Service Support Manager: Job Description and Requirements found the following related articles, links, and information useful. Provide support to all applications and resolve issues. ), 7 of the Best Situational Interview Questions. The Customer Support Manager is responsible for maintaining consumer satisfaction through the provision of problem-solving resources, and providing leadership to the customer support agents, ensuring that they are constantly providing the best in-class customer services. Program Managers MUST be aware of their department’s accountable property system for all Government owned property accountable to their program ─ Whether it is held and managed by the government, contractor, or third party, in accordance with 40 U.S.C 524. They also ensure that related hardware, software and other components are properly selected, developed, implemented, tested and deployed. United Nations Human Settlements Programme (UN-Habitat), Programme Management Officer (Human Settlements), Senior Research Assistant (Social Affairs), Director (External Relations, Strategy, Knowledge and Innovation Division). Create more job alerts for related jobs with one click: RESIDENTIAL CASE MANAGER—SUPPORTED LIVING PROGRAM, Program Coordinator - Residential Treatment. This position will be based at HFHI’s Asia Pacific area office located in Manila, Philippines.Key Responsibilities:Program Support and Coordination:- Coordinates HFHI support to identified Branches/National Organizations by international staff, officers and program specialists.- Coordination includes developing and directing specific concept paper development, Standards of Excellence roll out and implementation support, program interventions and activities by HFHI program support staff and following-up to see that the best use of expertise and time has been made.- Encourages national office staff to implement Habitat program initiatives and innovations and to take advantage of HFHI support for: Church Relations, Youth Programs, Appropriate Construction Technology, Finance, Global Village, Program Planning and Monitoring and Evaluation, and Training.Governance:- Monitors identified Branches/National Organization’s compliance with HFHI policies and agreements.- Policies include those affecting best practices in governance and HFHI Standards of Excellence and National Organization requirements including monitoring and oversight to the Summary of Outstanding Audit Recommendations (SOAR) reports and Strengthening Internal Controls Project (SICP) findings making sure that the corrective measures are implemented according to the agreed upon action plans.- In the event of non-compliance, the Program Development Manager works with the National Directors to develop remedial plans, monitors implementation.Funding:- Monitors HFHI’s transfer budget for HFH Branches and other identified National Organizations.- Reviews and provide relevant input to all grant applications from the National Programs s/he is responsible for.- Approves proposals which meet current policy standards for amounts not exceeding limits set in HFHI grant approval guidelines; recommends proposals for higher amounts to the Senior Director for Operations.- Recommends requests for identified Branches/National Organization support funding or for any special purposes, directing recommendations to the Director Regional Programs.Resource Development:- Collaborates and coordinates with the Resource Development (RD) and Foundations,Organizations & Institutions (FOI) team in Asia Pacific Office (APO) to provide relevant and consistent support to identified Branches/NOs in the development of resource development plans.- Advising on plans, recommending partnerships, encouraging the development of grant proposals, placing skills, and recommending strategies that will assist National Organizations to move toward sustainability.- Actively develops partnership and resource development opportunities, and manages HFHI’s donor relations with regional partner organizations – corporations, churches, INGOs, bi-lateral and multi-lateral aid agencies and supra national organizations – to source financial and other support for Habitat programs.- Draws on the support of the Director of Resource Development and other HFHI specialists as required.Personnel Development:- Supports and evaluates HFHI direct reports and works with identified Branches/National Organization staff to assist the organization in selecting and training staff who can contribute to organization objectives.Report Management:- Works with Area Office Finance and Administration Staff and HFHI’s Finance Consultants to monitor compliance with HFHI’s representative.Key Requirements:- Undergraduate degree in a related field required.- Post-graduate degree in related field preferred.- 5 years experience in the area of technical expertise with proven record of success.- Willingness to affirm the principles of HFH.- Strong cross-cultural communication skills.- Written and oral fluency in English required.- Written and oral fluency in Area specific language preferred.- Ability and willingness to work in multi-cultural, multi-faith context.- Strong networking and interpersonal skills.- Strong training, negotiation, and facilitation skills.- Organization and planning.- Decision-making and problem solving.- Ability to work independently, and on a team, on multiple tasks. This job involves tasks such as organizing meetings and travel arrangements, responding to inquiries, and implementing office procedures and systems.